ISO 9001 certification:
“ISO 9001 certification is an international standard for quality management and can be adopted by any organisation operating in any sector.
The new ISO 9001 has been developed around an organisational model based on risk analysis, utilising various quality management principles.”
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Abstract
GLOBAL CONSULTING S.A.S. specialises in working with clients to define the processes that will form the basis of their organisation, including inputs, outputs, methods, human resource competencies, infrastructure, operational environments, as well as the necessary controls and expected outcomes, all aimed at improving quality performance.
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Method
The client organisation will understand the context in which it operates by analysing all relevant factors, all stakeholders, their expectations and, above all, the associated risks, in order to identify and implement targeted actions to mitigate them. This process of assessing the Context, Risks and Opportunities takes into account the implicit and explicit needs of stakeholders, which may be influenced by climate change or which, in turn, may compromise the organisation’s ability to achieve the required performance. The key, therefore, lies in stakeholder engagement through the enhancement of a Culture of Quality.
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Advantages
Improving the Quality Management System also involves enhancing the organisational culture, leadership commitment and the integration of sustainability values into the business.
The benefits extend beyond organisational effectiveness and efficiency – key factors in tendering processes – and also constitute essential requirements in dealings with national and international main contractors.
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Evolution
In today’s quality landscape, the opportunities that lie behind the risks are requirements that must be met in order to achieve improvement. Furthermore, indicators must take into account the sustainability, as well as the LCA and LCCA, of an organisation’s products and services. Finally, we live in an era where data is paramount; therefore, ISO 9001 emphasises the need to manage AI systems in an ethical and responsible manner, protecting information through cybersecurity measures and a GDPR management system.
